Clerkenwell Green is a trading name on behalf of Benugo Limited (“Benugo”).
- the personal data we collect about you;
- how we look after your personal data when you visit our website (regardless of where you visit from);
- with whom your personal data might be shared; and
- your privacy rights and how the law protects you.
Who we are
Personal data which we collect
Personal data provided by you
We collect personal data about you when you:
- book an event with us
- make an enquiry / contact us through our website
- sign up to receive our newsletter
- apply for a job with us
The personal data collected in the above manner may include your:
- full name
- postal address
- email address
- telephone number
- event details
- contact and marketing preferences
- payment details
- venues which you are interested in
- CV, cover letter and other application details
- other information freely provided to us via the text boxes within the forms on our website.
Personal data provided by third parties or other sources
Special categories of personal data
The only special category of personal data that we may collect from time to time is health information. For example, we may ask you to provide us with allergen or mobility/access information in connection with an event, so that we can cater appropriately for you and allow us to facilitate appropriate access to any premises where we are operating. We will only collect your special category personal data with your explicit consent.
We do not ask for any special category of personal data to be disclosed to us as part of your job application.
Personal data about other individuals
If you give us information on behalf of someone else, you confirm that the other person has appointed you to act on his/her behalf and has agreed that you can:
- give consent on his/her behalf to the processing of his/her personal data
- receive on his/her behalf any data protection notices
- give consent to the processing of their special category personal data (if relevant).
How we use your personal data
We collect information about you so that we can:
- manage any enquiries you make with us
- manage your event bookings and ensure that we can provide you with a personalised and memorable experience
- review any job applications you submit to us
- conduct research, statistical analysis and behavioral analysis of Clerkenwell Green customer generally involves; carry out customer profiling and analyse purchasing behavior and preferences in order to target our services to specific customers and ensure that we are providing the best service to our customers
- detect and prevent fraud
- notify you of any changes to our website or to our services that may affect you
- improve our services
We would like to send you information by email about our products, services and special offers which may be of interest to you.
When we might share your personal data with third parties
We do not, and will not, sell any of your personal data to any third party – including your name, address, email address or payment card information. We want to earn and maintain your trust, and we believe this is essential in order to do that.
As an essential part of being able to provide our services to you, we do share your data with the following categories of third parties:
- service providers that help us to run our business, such as our marketing platform provider who records your Benugo customer profile and marketing preferences and sends our email communications to you, website hosting providers and our website developers
- professional advisers including lawyers, bankers, auditors and insurers who provide advice to us when we require it
- law enforcement agencies in connection with any investigation to help prevent unlawful activity
How we ask for consent
How we keep your personal data secure
To protect your information, we have policies and procedures in place to make sure that only authorised personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place.
All employees, contractors and sub-contractors receive the necessary training and resources to ensure they understand their responsibilities in relation to all of our policies and procedures.
In addition to these operational measures, we also use a range of technologies and security systems to reinforce the policies and procedures, including ensuring that:
- access to personal data is strictly restricted to those employees who need to access this information as part of their role;
- we store your personal data on secure servers and unauthorised external access to personal data is prevented through the use of a firewall; and
To make sure that these measures are suitable, we run vulnerability tests regularly. Audits to identify areas of weakness and non-compliance are also routinely scheduled.
How long do we keep your personal data
We shall only retain your information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting or reporting requirements.
Transfers of your personal data out of the EEA
The right to access the information we hold about you
At any point, you can contact us to request the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within one month.
The right to correct and update the information we hold about you
If the information we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.
The right to have your information erased
If you feel that we should no longer be using your information or that we are illegally using your information, you can request that we erase the information we hold. When we receive your request, we will confirm whether the information has been deleted or tell you the reason why it cannot be deleted.
The right to object to the processing of your information
You have the right to request that we stop processing your information. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your information to comply with your other rights.
The right to ask us to stop contacting you with direct marketing
You have the right to request that we stop contacting you with direct marketing.
The right to data portability
You have the right to request that we transfer your information to another controller. Once we have received your request, we will comply where it is feasible to do so.
For your security, we may need to verify your identity before we process your instructions above.
Cookies and tracking
- recognise you whenever you visit this website;
- obtain information about your preferences, online movements and use of the website;
- carry out research and statistical analysis to help improve our content, products, and services and to help us better understand our customer requirements and interests; and
- make your online experience more efficient and enjoyable.
Consent to cookies
Description of cookies
The below provides some information on the cookies which we use on our website:
- _ga: Google Analytics. This helps us count how many people visit the website by tracking if you’ve visited before. Expires: 2 years
- _gat_UA-4425175-56: Google Analytics. This is used to throttle request rate. Expires: 1 min
- _gid: Google Analytics. This is used to distinguish users. Expires: 24 hours
- GDPRConsent: This controls the appearance of the cookies consent banner and remembers your decision on whether analytics cookies can be used. Expires: 30 days
Turning off cookies
If you do not want to accept any cookies, you can also change your browser settings so that cookies are not accepted. If you do this, you will not lose any functionality of the website but you will see our cookie banner every time you visit the website. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies
Take care when linking to our social media sites or other third party sites
Our website provides links to our website developer and to our social media sites. Once on any of these social media sites, please take care if you choose to post any information as this will be on a public domain and may be widely accessible. If you would like more information about how any information posted on these social media sites or provided to our website developer will be used, please read the relevant sites’ privacy notice carefully.
If you have any queries about this Privacy Notice, need further information about how we use your personal data or wish to lodge a complaint, please contact us by any of the following means:
- phone us on: 0207 242 3726
- email us at: firstname.lastname@example.org
- write to us at: Benugo, 8/9 Angel Gate, Courtyard Village, City Road, EC1V 2PT
- contact us using our “Get in touch” page on the website.
You also have the right to lodge a complaint with the Information Commissioner’s Office directly. Further information, including contact details, is available at https://ico.org.uk.
Changes to this Privacy Notice
We may change this Privacy Notice from time to time. You should check this Privacy Notice occasionally to ensure that you are aware of the most recent version that will apply each time you access the website.
Where we have made any changes to this Privacy Notice which affects the manner in which we use your personal data, we will contact you by email to inform you of this change.
This Privacy Notice was last updated on 9 July 2019.