Many thanks for taking the time to send your feedback, I am delighted to hear the event was nice and easy for you. From my side your team were great to work with and thank you so much for being so good regarding the change over of caterers!
Hope to work with you again and please let me know if there’s anything further I can help you with.
I would like to send an ENORMOUS THANK YOU to all of you for your help and tangible and intangible support to make our event an absolute success and for being there to deal with all last minute incidents. The feedback from the rest of the team was very positive and they all left very happy and satisfied with the outcome. Here are a few comments that I received during the event that say it all:
”It is better that perfect!”
Dear Naomi and Mike,
Thank you for all your help at the food tasting that we had a few weeks ago and what a great success on Friday night at the Ashmolean – thank you. The thank you letters are flooding in and there are so many comments about the amazing food – the sea trout was cooked to perfection, melted in the mouth – I don’t know how you were able to do that for so many, amazing. My mother (who is a particular fan of sea trout) was wondering where it was sourced ? I was only sorry to have got stuck upstairs as the guests were arriving and to have missed out on what I know were delicious eats with the drinks…. The only problem at being the hostess – I would like to do it all over again and be a guest !
Thank you again very much for all your help – Clerkenwell Green are quite a find !
I just wanted to drop you a note to thank you for ensuring yesterday evening went so well. I’ve had really wonderful feedback from all the guests and I believe the evening was great fun and there was a good party atmosphere – often difficult with company dinners! Everyone has commented on how great the food and wine was, so thank you to the team also.
Well done and a very Big Thank You to you all for making last night's Awards such a success.
The FOH team were great, the food was excellent and once again there were lots of compliments on how good it was.
Everything ran very smoothly, and the guests had a very enjoyable time!
I hope you had a wonderful weekend. I just wanted to thank you and your team for Thursday evening. I believe the client was very happy, we certainly were with the outcome. All your staff were very helpful and the guests had a wonderful time.
Thank you very much for your email. It was an absolute pleasure to work with you, Russell, Joe and Jeremy on the Reward Gateway event too and thank you all for your hard work in making the evening such a successful event!
I only have praise for your operation both in the mornings and on the evening itself, particularly in catching up on the timings due to the unscheduled speech! Everything ran very smoothly and you all followed to the letter all the operation and logistical aspects of a Rapahel dinner we had discussed prior to the event. Also, if something wasn’t perfectly right and I mentioned it to one of you (ie some of the cages which had uncover used food plates on them) you all raced to deal with it, which was great.
Just a short note to send you my sincere thanks to you and everyone involved in making our drinks party last night such a success. All of our guests were in awe of the place and from the feedback I have had from them, they really enjoyed the evening and will tell all their colleagues about it. You should be very proud of your staff as they were the most polite and helpful I have come across and believe me I do quite a few conferences, dinners etc. a year!
Once against please send my sincere thanks to everyone involved.
I want to say a very heartfelt thank you to you and your team at Clerkenwell Green for the beautifully delivered evening at Soane’s museum on Friday. Your team were faultless on every level. The house looked magnificent, the food was excellent and the service perfection.
Good morning Wilson
First can I just say a great big thank you for all your hard work last night. You and your team were outstanding and we have had great feedback from our guests. It was by far the best event we have had.
Again – just a really big thank you and maybe we can do something at the BFI again! I hope so.
I wanted to write to thank you and your team for a superb evening at the Ashmolean on Wednesday evening. The Council dinner is an important event for our members from across the UK and so we were especially delighted with the superb quality of the food and the attentive, professional service of your team. Those attending the dinner were the senior leaders of the UK's most important visitor attractions, museums and galleries so they have a very high appreciation of great hospitality, so you'll be delighted to know that their feedback was universally enthusiastic.
Please pass on our thanks to all of your team on a great event.
With best wishes,
We just wanted to say a huge thank you for all of your hard work last night, please pass this on to all of the team that were working.
We have had so many compliments on the food and service- the evening was a real success!
Thank you for handling changes so smoothly, the event ran seamlessly and many people have commented on this.
Amy and Lorna
A massive thank you to you and all your team. You looked after us so well during the lead up and on event day. Its so nice to know that you are in safe hands during an event and all the ITV team could feel that. The catering was great and we have had nothing but positive feedback.
I am looking forward to working with you again.
Have a great weekend,
Good morning Ellen,
I just wanted to say a huge thank you for all of the effort and support that you and your staff provided last night. Our guests had a fabulous experience - as I am sure you will hear about today - they didn't want to leave! (apologies if this caused any problems) The food was outstanding and the staff were attentive and extremely patient with our guests. The team did a great job adapting to the rather sudden change to the schedule when our MD (Bill Clinton) initiated the second round of speeches before the dessert had been served - I'm afraid he is a little spontaneous at times. The support and level of communication that you provided to us on the run up to the event was also second to none; the evening ran seamlessly thanks to you and your team, both in advance of the event and on the evening itself.
A great night had by all! I'm really looking forward to working with you again.
Have a fabulous weekend and well earned rest.
All the best, Stevie.
Just to say thanks so much to you and your team for a great evening yesterday. The catering was very well organised and slick. It was a pleasure to work with you all - thanks so much for the seamless delivery!
Marketing and Events Manager
British Universities Film & Video Council
Dear Naomi and Beth, We just want to thank you again for organising such a super party on Saturday. Everything ran like clockwork, the Cellarium looked beautiful, and the food and drink were excellent. We realise that a lot of work went into achieving this, for which we thank you.
The thanks are from me; everything was absolutely superb on Tuesday. Staff impeccable, food delicious. I absolutely give your company a 10/10. I will be in touch for next year's dinner! Thanks again for everything.
A little speechless as I start writing this as we were so blown away by you guys.. It was nothing short of perfection in every way..
Shane, a massive thank you for supporting us through all the planning, you would have enjoyed it on the day.
Russel/ Naomi… You were genuinely absolutely fantastic, not one thing was ever to much. The perfect team.
Your Head Chef ...he is good! Really good..! Don't let him go…! A lovely character with such a genuine love for food.
Food – perfect!
Staff – all of them, spot on.. So friendly and happy!
The amount of people that commented on the food been the best wedding food they had ever had, was always what we dreamed off.. You guys delivered that!
You're all amazing.
Just to say we had a superb evening and the delegates loved every minute of it. I was impressed with venue (obviously), the staff and the catering. It was an absolute pleasure dealing with you and the rest of your team who were there on the night. As you know we held quite a few social events over the week and a lot of the contacts at the venues were difficult and often unwilling to help. You were so helpful and a pleasure to deal with. So thank you for making that part of the week so much easier for me.
We will certainly return in the future, although I doubt the weather will be as fine!
Caroline, sorry for taking so long to get back to you. Been looking after my lovely group. They are so sweet.
Every one of them stopped to say how much they enjoyed the Castle experience last night. That is thanks to you!
Please pass on my thanks to everyone involved in making it so seamless last night.
We got a great photo of the group and the piper - just given them all a souvenir copy in a branded mount. Smiles all round!
Thanks again and look forward to working with you again.
It was a pleasure working with you and I wanted to pass on the thanks of everyone at Grosvenor for the fantastic catering at the event. Everything from the lavender lemonade to the beautiful styling of the tea station was fabulous.
Thanks for being so patient and helpful on the day it was very much appreciated. I was at my wits end with the bags and without the help of your team at the end I may not have made the deadline. Please pass on my thanks to them as well.
I received lots of good comments about the venue so I hope to use you again one day soon.
Overall the whole day was a great success!
I just wanted to send an 'official' thank you for all of the dedication, flexibility and understanding during the run up and during the Kent Conference.
I had a debrief with Marylène on Monday before we left and she was really pleased at the way the event had gone – thanks very much to yourself and your team ;0) Relief!!!
She LOVED everything and they had a brilliant evening, despite some really drunk guests!
Caroline, I would like to say a massive thank you for your help and support, you were a dedicated professional and it was a genuine pleasure to work with yourself and your team in Edinburgh. Please also say a massive thank you to Lou and the team for moving the tables around so many times – I bet they loved that.. NOT!
Thank you very much, I hope to see you again soon.
Feedback has been great. The night felt very well run, professional team and flexible on the night with our timings. Thanks to you and the team for putting on a lovely evening.
Have a lovely weekend and hope to work with you again soon too.
I have had several e-mails to praise the whole stay and in particular the castle. They just loved it, then who wouldn't. I was fortunate to attend a dinner several years ago and I knew they would love it.
Please thank all involved.
The meeting went really well, I had no complaints from the guests which is very unusual.
The space itself was perfect with the natural light and the 2 rooms plus an outside area. The great weather on the first day added to the experience too.
All the equipment worked perfectly and all the staff were lovely and helpful. The introduction speech by Brian (I think) with the history of the Castle was really interesting and was so well done especially considering we put him on the spot last minute.
It was a lovely touch when you gave the group tickets to visit the grounds during lunch, thank you very much.
The piper on arrival for the dinner was again a lovely touch, followed by a visit to the Crown Jewels with the guides who were very friendly and so knowledgeable and happy to answer all our questions. Made the whole experience even more enjoyable. Then the fantastic dinner, which everybody loved and the service was second to none. No complaints whatsoever. Food was gorgeous and there was plenty of everything with no one having to ask for drinks to topped up or anything.
Everybody agrees it was a fantastic experience and the best away day venue we have been to.
Thanks to yourself and everyone there.
Thank you very much again for the super job you and your team did here last night for the Spring Culture series. It was great to see such a smooth and professional operation up and running and thank you for working around the various oddities with the limited back of house space etc. The feedback from guests and hosts alike has been very positive indeed with Richard Strange specifically complementing the look of everything and smooth running of the evening.
Thank you so much for making this all run so smoothly. You really made an impact and we've had a lot of customers tweeting and emailing us with thanks for such a professional event. We were amazed at how quickly it was all just set-up and packed away from your side - a military operation!! :)
So thankyou to you and team, it was great working with you and we undoubtedly know who to come to in the future if we have any more events like this!!
Our event went amazingly well thank you! Please could you pass on my thanks to Miko and Laura and the rest of the team that were there on the day – the evening was perfect from start to finish and the whole team were brilliant. We have had some fantastic feedback from our guests, with most commenting that it is the best venue we have ever had for this event – I have no idea what I am going to do next year to compete with that! So on that note I’m afraid I don’t have any feedback that could improve the service – it was absolutely faultless!
Thanks again for all your help on this event. Without your hard work getting this into our budget we wouldn’t have been able to put on such a fantastic dinner for our guests so thank you.
If the opportunity arises for me to recommend Edinburgh Castle to any of my colleagues I will definitely let them know what a great event we had with you.
Thanks again Caroline.
I wanted to write and thank you and your staff for their hard work on the Audit Dinner. The evening was very successful and the food and service enjoyed by all.
As far as the food was concerned, all courses were very well prepared and presented. The main was an interesting and inventive take on braised venison and overall was thoroughly enjoyed.
The Chapter Lunch on the 31st January was also thoroughly enjoyed- especially the dessert (choc. bread and butter pudding).
Many thanks and well done! I look forward to working with you both on the next major dinner in JC which will be the 600th Anniversary of Henry IV’s death on the 20th March.
Thanks to you and all the staff last Thursday evening for an amazing night, we’ve had some fantastic feedback. It was a very successful, buzzy evening and the food was delicious. Look forward to doing it all again next week at the Ashmolean!
The Olympic event for Cannon Cameras at the Museum of Childhood blew me away. Many guests commented on the superior architecture of the building, and it being one of the most enjoyable and memorable events that they had attended. I have never had such enthusiastic feedback; the staff, the food, the service and the flowers were all stunning. Thank you.
A huge thank you from George and I. Last night was fantastic, the drink, food, the staff were all superb and we have had amazing feedback.
Look forward to working with you again in the future.
"Friday was a triumph. I could not possibly have had a better birthday celebration - and that is a view shared not just by Tessa and myself but by our guests. We've been inundated by emails and telephone calls not to mention the expressions of enthusiasm as our guests left the Blue Room on Friday, all saying what a wonderful time they had had. We owe so much of that to you. The arrangement of the Blue Room was absolutely right, the supper was superb, and the organisation was perfect. How you can remain so calm throughout an event as large as ours was is a real wonder! We're so glad you did!
Tessa and I are truly grateful to you for all the help and support you gave us in the planning stages and then, on the night for the attention to detail which is so vital and for your skilful management which made everything work so brilliantly. It was a truly wonderful evening.
We loved it, our guests loved it and we owe so much of the success of the evening to you and everything you have done for us. It has been such a pleasure for us to work with you."
"We had a fabulous time, thank you very much indeed. It was a great success. Everyone was very impressed and pleased to be at the Ashmolean.
There were many comments on the quality of the food. The pheasant was just divine, so compliments to the Chef please.
Benedicte and all your staff were excellent so please do pass our thanks onto them as well.
Finally a very big thank you to you for making it so trouble free and a pleasure to organise. I feel fairly certain this will not be the last you see of our department."
"Thank you so much. Yes all went so well, and the comments have been wonderful regarding the food and beverage so thanks to you all for making our event very popular and enjoyed.
Once again thank you for a wonderful service and look forward to working with you on the 30th January at our next event in the Blue Room."